CNS Unlock Supported Models Updated:

  • Motorola Iden i290
  • Motorola Iden i296 NEW!!!
  • Motorola Iden i335 + i335 new boot NEW !!!
  • Motorola Iden i425
  • Motorola Iden i776 (all versions)
  • Motorola Iden i776W
  • Motorola Iden i855e
  • Motorola Iden i410 (before .03 Boot, .08 Boot need downgrade to .06)
  • Motorola Iden i412 new
  • Motorola Iden i475 new
  • Motorola i465 Red & Black (All versions, ) – Now supporting all up to and including V .23

Before you start.

  1. Run the unlock client from “START > Multi Unlock Client > Unlock Client”
  2. You will also need to enter your username and password and click “save login data”
  3. Make sure “main Server” is selected under the settings tab
  4. Make sure you click “Save Login Data”

please make sure if you copy and paste or enter User details manually that you do not inadvertently put a space at the beginning or the end of the user name or the password, this will cause the message “unable to get balance or counter zero”.

Multi Unlock Client User Details

IMPORTANT: Windows Vista and Windows 7 users.
You must run the unlock client as administrator (right click on the shortcut to run the unlock client and select “Run as Administrator”)
This will prevent the "Unable to extract to Disk" Error, when starting the software.

 

Prepare the phone.

Before we can read the unlock code from your IDEN phone, you must make sure all the Motorola USB drivers are installed correctly for your phone

Make Sure Your Phones Battery Is FULLY Charged before you begin, we are not respnsible for any damage caused to your handset by low battery strength

  1. Download and install software
  2. Install Motorola Iden Drivers (START > ALL PROGRAMS > NEXTGEN SERVER > IDEN CODE READER > Iden Drivers)
  3. Power on your phone and connect via USB cable (if windows detects new hardware run through all of the new hardware found driver installation wizards that appear)
  4. Place Motorola IDEN Into “boot mode” ( Hold * and # key and power on handset)
  5. Connect Iden phone to PC via USB cable.
  6. Windows will detect new hardware and install drivers. (if windows detects new hardware run through all of the new hardware found driver installation wizards that appear)

Your phone and PC are now ready to proceed.

For i475 the procedure is different.

You will need a modified USB cable as detailed on the next page.

  1. Place Motorola IDEN Into “boot mode” ( Hold * and # key and power on handset)
  2. Connect Iden phone to PC via USB cable.
  3. Connect the 9v power to the cable for a few seconds
  4. Windows will detect the phone, in device manager you will see “Motorola FLASH Interface.
  5. Remove the power from the cable.
  6. Proceed to unlock.

Your phone and PC are now ready to proceed.

Step 2 Unlock the phone

There are now two services for removing Iden CNS lock from Iden phones:-

  • Unlock CNS Old
  • Unlock CNS New

The i475 requires a USB cable with an external 9v power source.

I475 Iden Unlock Cable

 

  1. Launch the unlock client/software START > ALL Programs > Nextgen Server > iDen Unlocker
  2. Now click on the "CNS unlock" tab
  3. Make sure your Iden is in FLASH STRAP MODE (Hold * and # key and power on handset)
  4. Connect Iden phone to PC via USB cable. (i475 connect power to the cable untill windows detects the phone)
  5. click on the correct button for your device

Unlock CNS New

  • i296 (new v37 07-02-2010)
  • All i410
  • i465 (v20 and higher)
  • i855e
  • i412 (new Jan 2012)
  • i475 (new Jan 2012, requires USB cable with 9v)

Unlock CNS Old

  • i290
  • i335
  • i425
  • i776
  • i465 (V19 and older)

Iden CNS unlock client software

 

The client will now remove the CNS unlock

(if unlock fails on i465, and your phones firmware version is V19 or lower, please retry with “Unlock CNS Old”) The CNS unlock is permanent.

Reading the subsidy codes from your iDen phone

Subsidy code unlocking is not guaranteed on all models and is provided as a free service to CNS unlock customers, no support on Subsidy Code reading.

  1. Place Motorola IDEN Into “boot mode” ( Hold * and # key and power on handset)
  2. Launch the unlock client/software START > ALL Programs > Nextgen Server > iDen Unlocker
  3. Now Click “Read Codes”
    Iden Subsidy Code Client Software
  4. The software will now read the codes from the Iden phone
If you close the software before noting down the codes or entering them into your phone, the codes are saved to a text file in:- C:\Program Files\Multi Unlock Client\Iden reader\